Summary
What you’ll impact
The Senior Solutions Engineer drives technical discovery, designs custom solutions, and guides prospects through the pre‑sales cycle. They work with product and engineering to create demos, proof‑of‑concepts, and architecture diagrams that showcase platform capabilities. Key duties include developing scalable solution proposals, answering technical and security queries, and delivering implementation roadmaps and proposal documents. Collaboration with sales, product, and customer success ensures smooth handoff to implementation and feeds customer insights into product strategy.
Responsibilities
What you'll do
- You’ll act as a technical and strategic partner to our sales team, engineering team and prospective clients.
- You’ll help customers understand how the company's solutions solve their most complex technical challenges, lead technical discovery, create custom demonstrations, and support the end-to-end sales process.
- Lead technical discovery discussions to understand customer pain points, use cases, and requirements.
- Collaborate with our Legal Engineers to create demos and proof-of-concepts that clearly illustrate how the company's solutions address customer challenges and create value.
- Facilitate technical workshops and proof-of-value sessions.
- Respond to technical questions, security concerns, RFI/RFP responses, and implementation feasibility discussions.
- Act as a trusted advisor and technical liaison throughout the sales cycle from early engagement to contract negotiation.
- Design and propose scalable technical solutions based on customer needs and the company's product capabilities.
- Translate complex requirements into clear architecture diagrams, implementation roadmaps, and proposal documentation.
- Collaborate with Product and Engineering to validate feasibility, share customer feedback, and influence roadmap priorities.
- Partner with Go-to-Market teams to shape deal strategy and shape technical strategy early in the sales process.
- Support onboarding of technical sales content (demos and demo scripts, battlecards, case studies) that improve sales efficiency.
- Work closely with Technical Delivery and Customer Success to ensure smooth transition from pre‑sale to implementation.
Requirements
What you’ll bring
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline (or equivalent experience).
- 5+ years of experience in technical pre-sales, solutions engineering, sales engineering, or a customer-facing technical role (preferably B2B).
- Experienced with having technical delivery discussions, responding technical questions coming from clients.
- Experience delivering technical presentations and demos to both technical and business decision-makers.
- Strong communication skills with the ability to explain complex technical topics clearly.