Summary
What you’ll impact
The Senior Site Reliability Engineer is responsible for building, shipping, and operating foundational platform services with full ownership. The role leverages cloud platforms and Kubernetes to implement a high-signal observability stack—including metrics, logs, and traces—to monitor system health. Key duties include defining and evolving SLIs/SLOs and alerting, improving incident response processes, automating reliability workflows, and reducing operational toil through better tooling. The engineer collaborates with product and platform teams to design resilient architectures, enhance deployment safety, and mentor peers on reliability best practices.
Responsibilities
What you'll do
- Build, ship, and operate foundational platform services with full ownership
- Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action
- Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems
- Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups
- Reduce toil through automation, better tooling, and improved system ergonomics
- Partner with product and platform engineers to design resilient systems and improve deployment safety
Requirements
What you’ll bring
- Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents
- Comfortable writing software and building automation to solve reliability problems
- Autonomous, with pride in the quality and resilience of the systems you ship and operate
- A systems thinker: failure modes, graceful degradation, and practical tradeoffs
- Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes