Summary
What you’ll impact
The Site Reliability Engineer will ensure the stability and resilience of the organization's AI developer cloud platform by defining SLOs, leading incident response, and building observability and automation tooling. The role works cross‑functionally with engineering, product, and support teams to improve system design, reduce operational toil, and drive long‑term reliability improvements.
Responsibilities
What you'll do
- Defining and enforcing reliability standards across engineering
- Designing incident response processes and improving recovery times
- Building observability systems and reliability tooling
- Driving SLO adoption and production readiness reviews
- Reducing operational toil through automation
- Define and implement SLIs/SLOs for critical services
- Lead incident response and coordinate cross-team mitigation efforts
- Conduct blameless postmortems and ensure corrective actions are completed
- Perform production readiness reviews for new services and features
- Identify systemic risks and drive preventative improvements
- Design and improve monitoring, alerting, and dashboards (Prometheus, Grafana, etc.)
- Improve signal-to-noise ratio in alerts and reduce alert fatigue
- Build internal tooling for reliability tracking and reporting
- Improve visibility into GPU performance and distributed systems health
- Automate recurring operational workflows
- Build tools and scripts (Python, Go, Bash) to eliminate manual processes
- Improve deployment safety through automation and guardrails
- Strengthen CI/CD reliability and release processes
- Partner with engineering teams to improve system resilience
- Provide guidance on fault tolerance, scalability, and failure handling
- Contribute to architectural discussions with a reliability-first mindset
Requirements
What you’ll bring
- 5+ years of experience in SRE, Reliability Engineering, or Production Engineering
- Strong Linux systems and Networking expertise
- Experience managing containerized production systems
- Strong understanding of distributed systems and failure modes
- Experience defining and managing SLIs/SLOs
- Proven incident response and postmortem leadership experience
- Strong scripting or programming skills
- Experience with monitoring and alerting systems
- Excellent written communication skills
- Successful completion of a background check