Summary
What you’ll impact
The Lead Technical Program Manager is responsible for owning end-to-end execution of high-profile, cross-functional brokerage programs. This role leverages strong system design knowledge and AWS cloud infrastructure to coordinate engineering delivery across multiple teams. Key responsibilities include identifying risks and dependencies, creating structure where missing, maintaining program health visibility, and delivering clear stakeholder narratives and updates. The manager collaborates with product, design, and customer experience partners, provides context and decision support to engineering teams, and ensures timely delivery without direct supervision.
Responsibilities
What you'll do
- Own end-to-end engineering execution for a high-profile, cross-functional Brokerage program — driving delivery across multiple engineering teams with minimal oversight
- Serve as the primary coordination layer across product, design, CX, and engineering — filling execution gaps, resolving blockers, and keeping the program moving with clarity and speed
- Partner with the program's operations principal to craft concise, polished narratives and stakeholder communications used across internal and external audiences
- Identify risks and dependencies early, create structure where it's missing, and hold teams accountable to timelines without slowing them down
- Provide engineering teams with the context, clarity, and decision support they need to execute confidently and efficiently
- Build and maintain a clear view of program health — surfacing the right information to the right stakeholders at the right time
Requirements
What you’ll bring
- 7+ years of experience as a Technical Program Manager, with a track record of independently owning and delivering large-scale, cross-functional engineering programs
- Strong technical depth — you understand system design, are comfortable with AWS and core infrastructure concepts, and can hold your own in engineering conversations without needing to write code
- Exceptional written communication skills — you write clean, concise narratives and can translate complex technical work into clear stakeholder updates
- High agency — you're a self-directed operator who takes a program and runs with it; you don't wait to be managed
- Exceptional organizational skills — you thrive in ambiguity, create structure intuitively, and give complex multi-team programs the clarity they need to move
- This position requires U.S. citizenship or U.S. permanent resident (green card) status